Return Policy

Unimprinted items

Unimprinted items that are returned will be reimbursed the full purchase price upon receipt.

Printed items that were shipped to Canada will be reimbursed upon receipt as well, but we will not be responsible for fees involved in shipping the order back.

Printed items

In most cases, free replacements will be done to resolve an issue but in those cases where a replacement cannot resolve the issue, a partial refund will be issued and will range from 10% to 50% of the purchase price.

Printed items that are returned will be reimbursed the full purchase price under certain conditions - the order cannot be used or replaced with a similar item.

Printed items that were shipped to Canada will be reimbursed upon receipt but we will not be responsible for any fees involved in shipping the order back.

Procedure

Returns should be mailed to the address below, in the original box and must include your order number. Your order number should either be on the box or inside the box.

Smart Resolution
Attn. Returns
1120 Finch Ave. W. Suite 701-1354
Toronto, ON M3J 3H7

Refunds are issued upon receipt of your return.